R12 Opening FSG From Report Manager Produces Blank Screen (Doc ID 780321.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Report Manager - Version: 12.0.4 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

1. Most of the FSG's are opening up perfectly fine in 'Excel' format
2. But for some of the Business users:
a) When they open some of the FSG's in Excel format, it opens up a blank screen.
b) But for the same user, on the same laptop/desktop, other FSG's are opening up fine in Excel format

- Steps to Reproduce Problem -
Submit the FSG Report and review the output in Excel format type.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms