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R12: AP: REFUND RECORDED Events Cannot Account. The Subledger Journal Does Not Balance (Doc ID 780482.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Payables - Version 12.0.4 and later
Information in this document applies to any platform.
ConcurrentProgram:XLAACCUP - Create Accounting Program


Symptoms

When attempting to account REFUND RECORDED events for Payments, the following error occurs:

Error Number: 0
Error Message:  The subledger journal entry does not balance in the entered currency.
Please verify the entered amounts on the journal entry lines .



When refund type payments are attached with payment methods which have bills payable support, APs reports that accounting cannot be performed on these payments

Changes

 

Cause

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