CMCACW Warning: Cannot Retrieve Price List From Bill-To Site (Doc ID 780500.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Pricing - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
EXECUTABLE:CMCACW - Actual Cost Worker




Symptoms

-- Problem Statement:
On 11.5.10.2 in Production:
CMCACW module: Actual Cost Worker finishes with the following error message

ERROR
Warning: Cannot retrieve price list from bill-to site information &LOC or from Customer with
Customer Number &CUST_NO and Customer Name &CUST_NAME.

Action: Please use Define Customer Form to enter the price list information for the customer
Warning: Cannot retrieve price list from bill-to site information &LOC or from Customer with
Customer Number &CUST_NO and Customer Name &CUST_NAME.

Action: Please use Define Customer Form to enter the price list information for the customer
Failing Transaction ID is 29983408
DS - Exit while loop.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility: Inventory
2. Navigation Path: / Setup / Transactions / Interface Managers

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot cost transactions successfully.

Cause

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