RMA Receipt Transactions Error: "Installed base does not allow SERIAL_NUMBER to be changed"
(Doc ID 780622.1)
Last updated on SEPTEMBER 06, 2016
Oracle Installed Base - Version 11.5.9 and later Information in this document applies to any platform.
***Checked for relevance on 15-Sep-2014***
This datafix has been approved by development for Customer consumption 10-Sep-2012.
IMPORTANT: The information contained in this document may contain omissions, inaccuracies or other errors. It is provided "as is" and without warranty. Oracle does not warrant that the information in the materials is up to date or error free, nor does it provide any other warranties, whether expressed or implied in law, including the implied warranties of merchantability or fitness for a particular purpose. The materials are not a program or documentation under the terms of your license agreement(s) with Oracle. In no event shall Oracle be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, this information.
If you have any questions or concerns please contact Oracle Support before running the script.
When reviewing the Transaction Errors Processing form the following error appears for a RMA RECEIPT transaction type:
"Installed base does not allow SERIAL_NUMBER to be changed"
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a Million Knowledge Articles and hundreds of Community platforms