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Activity Workbench Error ORA-6512: at "APPS.EAM_ACTIVITYUTILITIES_PVT" When Viewing Activities For An Asset Tree (Doc ID 781214.1)

Last updated on OCTOBER 11, 2022

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

On 12.0.5 in Production:
When attempting to view activities associated with an asset and its children in the Activity Workbench, EAMITMWB, the following errors occur:

ERROR
ORA-1422: exact fetch returns more than requested number of rows
ORA-6512: at "APPS.EAM_ACTIVITYUTILITIES_PVT", line 1689
ORA-6512: at line 1

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
Enterprise Asset Management > Activities > Activity Workbench > Enter Asset Number > Click Launch
Drill down through the Tree

Cause

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In this Document
Symptoms
Cause
Solution
References

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