My Oracle Support Banner

Java Exception When We Open The Main Page Of A Program (Doc ID 781599.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Marketing - Version 12.0.4 to 12.0.6 [Release 12.0]
Oracle Sales - Version 12.0.4 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

You get the following error:

javax.servlet.ServletException javax.servlet.ServletException at
com.evermind.server.http.EvermindPageContext.handlePageThrowable(EvermindPageContext.java:780) at
com.evermind.server.http.EvermindPageContext.handlePageException(EvermindPageContext.java:727) at
_amsProgramDtailFrm._jspService(_amsProgramDtailFrm.java:937) at
com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at
oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:416) at
oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478) at
oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at
com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher

This error is already found in at least in different scenarios:

A. Steps To Reproduce in SCENARIO 1:

(R) Oracle Marketing superuser

(N) Events / Campaign -> Programs, open an existing program

=> error

B. Steps To Reproduce in SCENARIO 2:

(R) Goto sales administrator 

(N)  Press on Sales Category

(N) Press Sales Class Code

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.