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Java Exception When We Open The Main Page Of A Program (Doc ID 781599.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Marketing - Version 12.0.4 to 12.0.6 [Release 12.0]
Oracle Sales - Version 12.0.4 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.


You get the following error:

javax.servlet.ServletException javax.servlet.ServletException at
com.evermind.server.http.EvermindPageContext.handlePageThrowable( at
com.evermind.server.http.EvermindPageContext.handlePageException( at
_amsProgramDtailFrm._jspService( at
com.orionserver.http.OrionHttpJspPage.service( at
oracle.jsp.runtimev2.JspPageTable.service( at
oracle.jsp.runtimev2.JspServlet.internalService( at
oracle.jsp.runtimev2.JspServlet.service( at
javax.servlet.http.HttpServlet.service( at

This error is already found in at least in different scenarios:

A. Steps To Reproduce in SCENARIO 1:

(R) Oracle Marketing superuser

(N) Events / Campaign -> Programs, open an existing program

=> error

B. Steps To Reproduce in SCENARIO 2:

(R) Goto sales administrator 

(N)  Press on Sales Category

(N) Press Sales Class Code


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