My Oracle Support Banner

Unable to run Application Diagnostics (Doc ID 781641.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle E-Business Suite Diagnostics - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

On 12.0.6 in Production:
For all users (including sysadmin), only the tests under the HTML platforms are available to run under OAM although other tests eg AR Setup tests are shown in Configure tests screen.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.