Customer Form, Site Issue: Site Name Column Enabled Via Personalization Does Not Show Up In Account Sites Page (Doc ID 781658.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When viewing the Sites associated to an Account, the records are presented in a table. You would like to add the column Site Name. You perform the following personalization.

Responsibility: System Administrator
Navigation: Profiles > System

Set the following profiles as YES at the Application (Receivables) level:


Responsibility: Receivables Manager
Navigation: Customers > Customers

Search for an existing customer, example: General Technologies
Navigate to the Accounts section and click on the Details icon
It displays a list of sites for this account in a table format which has 8 columns:
Address, Country, Purposes, OU, Site Number, Status, Details, Remove
Click on Personalize "Account Sites" link
Locate the area shown in the following image

Cause

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