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Customer Form, Site Issue: Site Name Column Enabled Via Personalization Does Not Show Up In Account Sites Page (Doc ID 781658.1)

Last updated on FEBRUARY 08, 2021

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When viewing the Sites associated to an Account, the records are presented in a table. You would like to add the column Site Name. You perform the following personalization.

Responsibility: System Administrator
Navigation: Profiles > System

Set the following profiles as YES at the Application (Receivables) level:


Responsibility: Receivables Manager
Navigation: Customers > Customers

Search for an existing customer, example: General Technologies
Navigate to the Accounts section and click on the Details icon
It displays a list of sites for this account in a table format which has 8 columns:
Address, Country, Purposes, OU, Site Number, Status, Details, Remove
Click on Personalize "Account Sites" link
Locate the area shown in the following image



For each of the 3 rows above with the pencil icon, click on the Pencil Icon to update personalization and set Rendered = True.



The Site Name still does not appear in the table list of siites, it does however appear in the Site Details screen.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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