"Ship Confirm" fails with error "Error: The action can not be performed because the selected records are not eligible" (Doc ID 781923.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 12.2.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
Oracle Shipping Delivery Based - Version: 11.5.10
***Checked for relevance on 18-Feb-2011***
***Checked for relevance on 13-May-2015***

Symptoms

When user tries to make "ship confirm", the error occurs "Error: The action can not be performed because the selected records are not eligible.".

The shipment has Status as "Confirmed" and Firm Status as "Not Firm". The lines has Line Status as "Staged/Pick Confirmed" and Next Step as "Ship Confirm/Close Trip Stop"

Cause

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