SSL Handshake Failed: X509CertChainIncompleteErr on Background Check
(Doc ID 782101.1)
Last updated on JULY 17, 2019
Applies to:Oracle iRecruitment - Version 11.5.10 HRMS FP.K RUP9 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
iRecruitment - Version: 184.108.40.206
When attempting to do background check, the following error occurs:
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. iRecruitment Manager ->
2. Search for Vacancies ->
3. Select Vacancy Name radio button ->
4. Click on View Applicants button >
5. Click Applicant Name >
6. On Applicant Details page,
7. Click the 'Background Check' button
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In this Document