My Oracle Support Banner

How to Mass Update Standard Coverages (formerly Coverage Templates) in Service Contracts (Doc ID 782410.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Service Contracts - Version 12.0 and later
Information in this document applies to any platform.


How can changes be made to all existing contracts using a given Standard Coverage (formerly Coverage Template)?

From the front end this can be done as described below: 

1) Using a Service Contract Manager responsibility open any Active Service Contract.
2) Go to the Lines > Effectivities tab.
3) Copy the name of the Coverage.
4) Close the contract.
5) Go to Responsibility Navigator.
6) Select Setup > Service Offerings > Standard Coverage
7) Change the desired option(s).


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Custom Workaround Suggestions to convert Customized Coverages to Standard Coverage

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.