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How To Mass Update Coverage Templates In Service Contracts (Doc ID 782410.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Service Contracts - Version 12.0 and later
Information in this document applies to any platform.

Goal

How can changes be made to all existing contracts using a given Coverage Templates?

From the front end this can be done as described below: 

1) Using a Service Contract Manager responsibility open any Active Service Contract.
2) Go to the Lines > Effectivities tab.
3) Copy the name of the Coverage Template.
4) Close the contract.
5) Go to Responsibility Navigator.
6) Select Setup > Service Offerings > Standard Coverage
7) Change the desired option(s).

Solution

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In this Document
Goal
Solution
 Custom Workaround Suggestions to convert Customized Coverages to Standard Coverage
References

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