My Oracle Support Banner

Closed Delivery Cannot Be Ship Confirm from Shipping Transactions Form (Doc ID 783074.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Order Management - Version 11.5.10.1 to 12.2.6 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

On a sales order where the Shipping Transactions form shows the next step of "Ship Confirm/Close Trip stop", the following error appears at time of ship confirm.

Error: The action can not be performed because the selected records are not eligible.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.