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ARXCUDCI - Contributor Class LOV for 'Additional Information For Brazil' DFF in Customer Addresses Form Does Not Contain Values (Doc ID 783100.1)

Last updated on JUNE 11, 2019

Applies to:

Oracle Financials for the Americas - Version to [Release 11.5]
Oracle Receivables - Version to [Release 11.5.10]
Information in this document applies to any platform.
Financials for the Americas - Version:
This problem can occur on any platform.
ARXCUDCI - Customers Standard


Trying to enter a customer address in Brazil Operating Unit and receive error that the list of values (LOV) for Contributor Class in the 'Additional Information for Brazil' descriptive flexfield (DFF)contains no values, which prevents saving record.  The error is:

No entries found for List of Values

The 'Contributor Class' LOV should contain the following class code values:

The issue only happens in one instance.
It works fine in the other instance.

The following setup have been done:

1) Define System Options
N: Setup \ System \ System Options
Under Miscellanous tab, click on the 'Additional Information for Brazil' DFF to enter the data.

2) Define Tax Categories
N: Localization \ Brazilian Localization \ Setup \ Latin Tax \ Categories

3) Define Tax Condition Classes for Customers
N: Localization \ Brazilian Localization \ Setup \ Latin Tax \ Condition Classes

4) Assign Tax Condition Classes to Contributors
N: Customers \ Standard

Steps to reproduce:

-Receivables Superuser GUI - GEVISA, N: Customers \ Standard
-Enter a new customer
-Click the New button
-In Customer Addresses window, enter an address
-Click on the descriptive flexfield (DFF) for 'Additional Information for Brazil' to enter the data.
-Click to open the list of values for 'Contributor CLass'.  This error appeared: 'No entries found for List of Values'.




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