Error 'The webpage cannot be found' after pressing Create Document of Record Button (Doc ID 783418.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Human Resources - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 27-DEC-2010***


Symptoms

-- Problem Statement:
On 12.04 in Production:

Find that Documents of Record records are not displayed in SSHR after upgrading to release 12.0.4.

EXPECTED BEHAVIOR
Expect Documents of Record records to get displayed correctly.

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Responsibility: Employee Self Service
2. Navigation: Documents of Record
3. Shows previously uploaded documents
4. Press Create Document of Record button
5. Get error:

The webpage cannot be found


-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot see previously created Documents of Record records.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms