My Oracle Support Banner

System Failed To Generate PDF Document When Contract Previewed (Doc ID 783787.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Contracts - Version 12.0.4 and later
Information in this document applies to any platform.


When attempting to preview a contract an error occurs. It works well when only 2 or 3 clauses are selected. But when more clauses are selected an error shows.

System failed to generate PDF document. Please contact your system administrator.

Steps To Reproduce:
1. Enter purchase order
2. Click use contract terms. Go to ‘terms’ in window Terms and Conditions and click ‘Author contract terms’.
3. Select template
4. Click button ‘Use contract Expert’.
5. Various questions will pop up. Select Yes to all of them to test the size limit.
Depending on your answers clauses are added to the PO contract.
6. Select ‘Actions=Preview contract’ to generate the PDF file.
- the error is shown.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Community Discussions

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.