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VERTEX: Autoinvoice Fails With Tax Error When Processing CM Issued Against Sales Orders (Doc ID 783806.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1 [Release 12.0 to 12.1]
Oracle E-Business Tax - Version 12.0 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
EXECUTABLE:RAXTRX - Autoinvoice Import Program


Symptoms

E-Business Tax (EBTax) Information Center > EBTax Integration With EBS Modules > Receivables > Troubleshooting AutoInvoice Tax Issues with R12 E-Business Tax  > Note 970643.1
Oracle Receivables (AR): AutoInvoice Information Center >Troubleshooting AutoInvoice for Oracle Receivables Release 11.5 Through 12 > Note 970643.1



-- Problem Statement:
In release 12.0 when processing credit memo's related to orders generated in OM where vertex is used to calculate tax, the autoinvoiceimport program errors with the message below in the tax debug log (<Note 417238.1>)

Error 1:
ZX.PLSQL.ZX_TCM_GEO_JUR_PKGget_tax_jurisdictions R: Country of Tax Regime is same as the
country
of the location
ZX.PLSQL.ZX_TDS_UTILITIES_PKG.get_tax_cache_info.BEGIN
ZX_TDS_UTILITIES_PKG.get_tax_cache_info(+)
regime_code: US SALES AND USE tax: DISTRICT
ZX.PLSQL.ZX_API_PUB.ADD_MSG.BEGIN ZX_API_PUB: ADD_MSG()+
ZX.PLSQL.ZX_API_PUB.ADD_MSG.END ZX_API_PUB: ADD_MSG()-
ZX.PLSQL.ZX_TDS_UTILITIES_PKG.get_tax_cache_info.END
ZX_TDS_UTILITIES_PKG.get_tax_cache_info(-)return_status = E
ZX.PLSQL.ZX_TCM_GEO_JUR_PKGget_tax_jurisdictions.END Incorrect return_status after calling
ZX_TDS_UTILITIES_PKG.get_regime_cache_info
RETURN_STATUS = E Error Buffer = No data found for the specified
tax_regime_code and tax, get_tax_jurisdictions (-)

Error 2:
ZX.PLSQL.ZX_TCM_GEO_JUR_PKGget_zone.begin get_zone(+)
ZX.PLSQL.ZX_TRD_SERVICES_PUB_PKG.GET_TAX_JURISDICTION_ID Incorrect return_status after calling
ZX_TCM_GEO_JUR_PKG.get_zone
ZX.PLSQL.ZX_TRD_SERVICES_PUB_PKG.GET_TAX_JURISDICTION_ID RETURN_STATUS = E
ZX.PLSQL.ZX_TRD_SERVICES_PUB_PKG.GET_TAX_JURISDICTION_ID.END
ZX_TRD_SERVICES_PUB_PKG.GET_TAX_JURISDICTION_ID(-)
ZX.PLSQL.ZX_TRD_SERVICES_PUB_PKG.GET_TAX_JURISDICTION_ID.END
ZX_TRD_SERVICES_PUB_PKG.GET_TAX_JURISDICTION_ID(-)
ZX.PLSQL.ZX_TRD_SERVICES_PUB_PKG.GET_OUTPUT_TAX_CCID After calling get_tax_jurisdiction_id,
x_return_status = E
ZX.PLSQL.ZX_TRD_SERVICES_PUB_PKG.GET_OUTPUT_TAX_CCID.END
ZX_TRD_SERVICES_PUB_PKG.GET_OUTPUT_TAX_CCID(-)
ar.plsql.ar_revenue_management_pvt.revenue_management_enabled EXCEPTION: get_output_tax_ccid
returns error


Cause

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In this Document
Symptoms
 E-Business Tax (EBTax) Information Center > EBTax Integration With EBS Modules > Receivables > Troubleshooting AutoInvoice Tax Issues with R12 E-Business Tax  > Note 970643.1
 Oracle Receivables (AR): AutoInvoice Information Center >Troubleshooting AutoInvoice for Oracle Receivables Release 11.5 Through 12 > Note 970643.1
Cause
Solution
References

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