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Cannot Generate Invoice For Loan Disbursement Error With Payment Request (Doc ID 783866.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Oracle Loans - Version 12.0.2 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.


When approving loan with disbursement and click Apply and you get the following error:

An error occurred when submitting the payment request. Contact your system administrator

Steps to Reproduce:

Create the loan for customer account
Click on Disbursement
Single Loan Disbursement
Payment Method=EFT

Click Approval tab
Automatically generate and submit Funding Advice immediately after Loan Approval
Select Condition, Documentation completed
Click Submit For Approval button
Add Note and Apply

Go to Dashboard and My Loans
Click on the loan you just created
Approve loan
Click Apply and the error occurs

Upon review the FND Debug Message Log, the following error is in IBY_EXT_PAYEE_RELSHIPS_PKG:
Remit-To-Supplier and Remit-To-Supplier Site are not provided


This error start happening after applying <Patch 7387254>, <Patch 6938098> and <Patch 7661103>


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In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps

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