Configuration Validation Error When Copying Sales Orders With PTO Model (Doc ID 783932.1)

Last updated on AUGUST 31, 2016

Applies to:

Oracle Configurator - Version 11.5.10.2 and later
Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Apr-2013***

Symptoms

When attempting to copy sales orders which include PTO models, the following errors are found:

Configuration validation resulted in error(s)
Configuration of MODEL is incomplete. Please select all required options.

JAVA.LANG.NULLPOINTEREXCEPTION: HOST [<HOSTNAME>.COM], NAME [NULL] AND/OR PORT [6521] IS NULL

The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility,
2. Navigate to Sales Order Form: Line Items Tab,
3. Query the Sales Order which contains a PTO Model,
4. Choose Action Button,
5. Select Copy order,
6. Error messages are displayed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms