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Configuration Validation Error When Copying Sales Orders With PTO Model (Doc ID 783932.1)

Last updated on JULY 19, 2021

Applies to:

Oracle Configurator - Version 11.5.10.2 and later
Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to copy sales orders which include PTO models, the following errors are found:

Configuration validation resulted in error(s)
Configuration of MODEL is incomplete. Please select all required options.

JAVA.LANG.NULLPOINTEREXCEPTION: HOST [<HOSTNAME>.COM], NAME [NULL] AND/OR PORT [6521] IS NULL

The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility,
2. Navigate to Sales Order Form: Line Items Tab,
3. Query the Sales Order which contains a PTO Model,
4. Choose Action Button,
5. Select Copy order,
6. Error messages are displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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