iStore -ATP Fails with Error 85 - The requested item or one of its components is not collected
(Doc ID 784101.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle iStore - Version 11.5.10.2 and laterOracle Quoting - Version 11.0 and later
Information in this document applies to any platform.
Symptoms
-- Problem Statement:
When attempting to complete an ATP check in iStore the following error occurs, however in Order Management the ATP check completes without errors
or
When submitting an order from Quoting, seeing ATP related messages
-- Error
ATP failed for inventory_item_id= xxx, error_code=85, error_message=The requested item or one of
its components is not collected.
or
Scheduling failed. No APS instance defined. Set APS instance and run collections
-- Steps To Reproduce:
1. In iStore select the ATP check for the item
2.Error occurs
or
1. In Quoting, submit order
Cause
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In this Document
Symptoms |
Cause |
Solution |