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iStore -ATP Fails with Error 85 - The requested item or one of its components is not collected (Doc ID 784101.1)

Last updated on JUNE 10, 2019

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Oracle Quoting - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:

When attempting to complete an ATP check in iStore the following error occurs, however in Order Management  the ATP check completes without errors

or

When submitting an order from Quoting, seeing ATP related messages

-- Error
ATP failed for inventory_item_id= xxx, error_code=85, error_message=The requested item or one of
its components is not collected.

or

Scheduling failed. No APS instance defined. Set APS instance and run collections

-- Steps To Reproduce:

1. In iStore select the ATP check for the item
2.Error occurs

or

1. In Quoting, submit order

Cause

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In this Document
Symptoms
Cause
Solution

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