My Oracle Support Banner

iStore -ATP Fails with Error 85 - The requested item or one of its components is not collected (Doc ID 784101.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version and later
Oracle Quoting - Version 11.0 and later
Information in this document applies to any platform.


-- Problem Statement:

When attempting to complete an ATP check in iStore the following error occurs, however in Order Management  the ATP check completes without errors


When submitting an order from Quoting, seeing ATP related messages

-- Error
ATP failed for inventory_item_id= xxx, error_code=85, error_message=The requested item or one of
its components is not collected.


Scheduling failed. No APS instance defined. Set APS instance and run collections

-- Steps To Reproduce:

1. In iStore select the ATP check for the item
2.Error occurs


1. In Quoting, submit order


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.