Last updated on AUGUST 22, 2015
Applies to:Oracle Advanced Benefits - Version 11.5.10 and later
Information in this document applies to any platform.
This problem can occur on any platform.
Benefits Service Center
View Enrollment result
Person Primary Care Provider
Person Life Events
Person Enrollment Action Items
Person Enrollment Certifications
You are not able to open some Benefit forms or open with errors.
The form is getting compiled after adding $AU_TOP/forms/US to FORMS60_PATH. However, when you try to open up the form, you get
APP-FND-01388: Cannot read value for Profile option FND_COLOR_SCHEMA in routine &ROUTINE
APP-FND-01388: Cannot read value for Profile option INDICATOR_SCHEMA in routine &ROUTINE
ORA-01403: no data found
FRM-40735: WHEN-NEW-FORM-INSTANCE trigger raised unhandled exception ORA-06508
When open other Benefit forms, you get the same errors.
This could happen either after cloned an instance, applied patches or Platform migrated from solaris to linux
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms