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When Using Rateware to Return Rates in Canadian Dollars (CAD) OTM Treats the Figure Returned as US Dollars (USD) and not CAD (Doc ID 785195.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version to [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.


-- Problem Statement:

When rates are returned from Rateware in Canadian Dollars (CAD), OTM is using the same figure as returned but is treating this figure as US Dollars (USD) and not CAD.  This results in incorrect rates in OTM, leading to Shipment being planned with incorrect financial details.

-- Steps To Reproduce:

1. Configure OTM to call to Rateware to gain rates.
2. Trigger OTM to call out to Rateware to gain a Rate in CAD.
3. Look at the logs and see the figure returned from Rateware is (for example)123 CAD and OTM uses the rate of 123 USD even though OTM has the correct currency conversion set.


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