Shipment Saved Query Drop Down List Is Not Displayed
(Doc ID 785620.1)
Last updated on MAY 06, 2022
Applies to:
Oracle Transportation Management - Version 5.5 and laterInformation in this document applies to any platform.
This problem can occur on any platform.
Symptoms
-- Problem Statement:
On 5.5.05 find that when navigating to the Shipment Finder screen, the Saved Query drop down list is not populated. The log file contains the following error.
ERROR
Error Exception Read_Record_Failure (cachedUser=XXX.GOT1614/null/ADMIN, class=class
glog.ejb.savedquery.SavedQueryServerSideEJBWrapper, currentUserName=XXX.GOT1614,
primaryContext=E1.SHIPMENT CONTAINS SALES ORDERS, vpdUser=XXX.GOT1614/XXX.GOT1614/ADMIN)
Unable to read {0=null} {1=null} from the database. Either the record has been removed by another
user or you do not have rights to view it. (cachedUser=XXX.GOT1614/null/ADMIN, class=class
glog.ejb.savedquery.SavedQueryServerSideEJBWrapper, currentUserName=XXX.GOT1614,
primaryContext=E1.SHIPMENT CONTAINS SALES ORDERS, vpdUser=XXX.GOT1614/XXX.GOT1614/ADMIN)
-- Steps To Reproduce:
1 - Log on to OTM.
2 - Navigate to Transportation Planning and Execution > Shipment Management > Buy Shipments.
3 - The Shipment Search screen is displayed.
4 - The Saved Query drop down box is empty.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |