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Knowledge Base: Unable to Add Item to a Solution (Doc ID 785937.1)

Last updated on JUNE 07, 2018

Applies to:

Oracle Knowledge Management - Version 11.5.10.2 to 12.2.6 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

While creating or updating a Solution, users are unable to add an Item to the Solution.

(R) Knowledge Management Administrator (or other KM Responsibility with authoring permission)
(N) Create Solution

- Click 'Add Items' button
- The search retrieves no values, even after entering just a '%'.

Cause

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