Can Not Access Quotes Application: You Have Not Been Setup as a CRM Resource
(Doc ID 785951.1)
Last updated on FEBRUARY 11, 2021
Applies to:
Oracle Quoting - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
When logging into the Quoting application with a new username an error is returned:
ERROR: Please note that you do not have access to Quoting because Quote Security has been enabled for you but you have not been set up as a CRM Resource. Please contact your System Administrator for further assistance
STEPS
The issue can be reproduced at will with the following steps:
1. Create a new fnd user
2. Create a new Resource and assign the username for 1. above
3. Now endate the Resouce record and User record due to spelling mistakes
4. Create a new fnd user
5. Create a new Resource and assign the same username as in 1.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |