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Bill To Address Is Not Getting Populated Correctly For Customer. (Doc ID 786092.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Depot Repair - Version to [Release 11.5]
Information in this document applies to any platform.
This problem can occur on any platform.


-- Problem Statement:
On L
Find when creating the Repair Orders and the customer number is selected. the incorrect bill to
address is getting populated the address is coming is a Shipto site and also not the identifying
address as well . There is no option to select the correct Bill to address.

Expect to populate the correct bill to address and be able to correct Bill to address

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. create a Depot Repair Order
2. Select customer, the bill to will be populated




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