My Oracle Support Banner

Email Notifications to Suppliers EMAIL_PO_PDF_SUPP Not Being Sent - Mail Status FAILED org.xml.sax.SAXException: application/pdf is not an allowed content_type for the BODYPART tag (Doc ID 786833.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Purchasing - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

Email Notifications are not being sent to suppliers. Standard Purchase Orders are Approved.

Notifications failed with 'Open' Status for Message Name 'EMAIL_PO_PDF'

wfstat.sql result shows:
-----------
15-JAN-09 19:36:57 15-JAN-09 19:36:58 EMAIL_DOC_PROCESS/DOES_USER_WANT_DOC_EMAILED COMPLETE Y
15-JAN-09 19:36:58 15-JAN-09 19:36:58 EMAIL_DOC_PROCESS/PO_NEW_COMMUNICATION COMPLETE Y
15-JAN-09 19:36:58 15-JAN-09 19:37:47 EMAIL_DOC_PROCESS/WAITFORCONCURRENTPROGRAM COMPLETE NORMAL
15-JAN-09 19:37:47 15-JAN-09 19:37:47 EMAIL_DOC_PROCESS/NOTIFY_ZIP_ERROR COMPLETE
...
NID Context Group Id Status Mail Msg Type Message Name  ... Subject
-------- --------------- -------- -------- -------- ----------   ------------------------------
957557 POAPPRV:4308-15 957557 OPEN FAILED POAPPRV EMAIL_PO_PDF  Standard Purchase Order 348, 0  

Mailer log file displays this exception:
oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages()]:Problem parsing XML -> org.xml.sax.SAXException: application/pdf is not an allowed content_type for the BODYPART tag

Changes

Upgrade to 12.0.6

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.