Email Notifications to Suppliers EMAIL_PO_PDF_SUPP Not Being Sent - Mail Status FAILED org.xml.sax.SAXException: application/pdf is not an allowed content_type for the BODYPART tag (Doc ID 786833.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Purchasing - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.
***Checked for relevance on 29-Apr-2013***

Symptoms

Email Notifications are not being sent to suppliers. Standard Purchase Orders are Approved.

Notifications failed with 'Open' Status for Message Name 'EMAIL_PO_PDF'

wfstat.sql result shows:
-----------
15-JAN-09 19:36:57 15-JAN-09 19:36:58 EMAIL_DOC_PROCESS/DOES_USER_WANT_DOC_EMAILED COMPLETE Y
15-JAN-09 19:36:58 15-JAN-09 19:36:58 EMAIL_DOC_PROCESS/PO_NEW_COMMUNICATION COMPLETE Y
15-JAN-09 19:36:58 15-JAN-09 19:37:47 EMAIL_DOC_PROCESS/WAITFORCONCURRENTPROGRAM COMPLETE NORMAL
15-JAN-09 19:37:47 15-JAN-09 19:37:47 EMAIL_DOC_PROCESS/NOTIFY_ZIP_ERROR COMPLETE
...
NID Context Group Id Status Mail Msg Type Message Name  ... Subject
-------- --------------- -------- -------- -------- ----------   ------------------------------
957557 POAPPRV:4308-15 957557 OPEN FAILED POAPPRV EMAIL_PO_PDF  Standard Purchase Order 348, 0  

Mailer log file displays this exception:
oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages()]:Problem parsing XML -> org.xml.sax.SAXException: application/pdf is not an allowed content_type for the BODYPART tag

Changes

Upgrade to 12.0.6

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms