IEX: XML Generated and Delivery is not spawning from IEX: Strategy Fulfillment Mailer (Doc ID 787470.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Advanced Collections - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

When you run Workflow Background Process IEX: Strategy Fulfillment Mailer, the IEX: XML Generated and Delivery process is not spawning and as a result the Dunning Letters are not being printed, emailed or faxed automatically.


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Cause

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