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Oracle eAM 11.5.10/ Frequently Asked Questions (Doc ID 787631.1)

Last updated on JUNE 30, 2021

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10 to [Release 11.5]
Information in this document applies to any platform.


Oracle Enterprise Asset Management (eAM) is a part of Oracle’s E-Business Suite, providing organizations with the tools to create and implement maintenance procedures for both assets and rebuildable inventory items. Maintenance procedures are an integral part of an organization’s complete asset lifecycle management strategy, enabling an organization to optimize asset utilization. eAM enables users to optimally plan and schedule maintenance activities with minimal disruption to an organization’s operations or production. Importantly, it improves resource efficiency, enhances maintenance quality, tracks work history, and records all maintenance costs.

Oracle eAM tracks the performance of assets (including rebuildable, inventory items) using meters, quality plans, and condition monitoring systems. By effectively monitoring an asset’s operating condition, effective preventive maintenance strategies can be implemented. In addition to creating preventive maintenance schedules, users can create alternative maintenance strategies for seasonal or production capacity changes.
eAM’s comprehensive maintenance functionality supports asset lifecycle strategies for asset intensive industries, including Metals/Mining, Manufacturing, Pulp/Paper, Petrochemicals, Facilities, and Education. eAM eliminates the need for spreadsheets and disparate data repositories, by enabling companies to manage reactive, planned, preventive maintenance, and adopt a centralized, proactive strategy
for managing asset maintenance across an enterprise.

This document provides a list of questions that are frequently asked about Oracle eAM 11.5.10 along with their answers.

Questions and Answers

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In this Document
Questions and Answers
 Is it possible to use Reference fields for descriptive flexfields in the Self Service side?
 Is it possible to extend the time out of Self Service sessions in order to avoid a "Cannot Display Page" error?
 How does the WIP Accounting Class work with respect to asset routes?
 Is it possible to include non-stock items and direct items for work order billing?
 Is it possible to delete meters with incorrect data?
 Why doesn't the Maintenance User Workbench have the correct organizations available in the list of values?
 How is usage rate used in Scheduling?
 Is it possible to print work order from the EAM Self Service?
 Is it possible to enter time in minutes while completing work orders?
 When creating work orders using Work Order shortcut in the Maintenance User Workbench (MUWB), why don't the work orders display on the users open work list even though work order status is released?
 How does one create follow-up work orders ? Is there an API to accomplish this task?
 Is it possible to track employee history data for eAM work orders?
 Is it possible to create a work order for performing work on more than one asset and have the cost information associated with the listed assets?
 Is it possible to have a description for a work order which was created from Quality?
 In the Activity Workbench, is it possible to view attachments without associating the activity to asset?

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