How to Send Invoice Approval Notifications to POS Approver Type (Doc ID 788101.1)

Last updated on JANUARY 03, 2023

Applies to:

Goal

AP Invoice approval notifications are not being sent to approver's email when approver group type is set up to HR position - POS.

An employee is linked to a position, and the user is linked to an employee. So on the employee and user record for <USER>, the email address field is populated. Where should be the set up email address for a POS ?

wfmlrdbg.sql output against APINVAPR shows :

Notification Recipient Role Members
=============================================
User Name        Email Address          Notification Preference
=============================================
   <user>          user@xxx.com            MAILHTML
=============================================
POS:2065                 NULL                          QUERY
=============================================

Solution

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