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Service Request Charges Report Gives Invalid Template Error (Doc ID 788103.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

When running the Service Request Charges report from the Service Request Charges tab, the following error is seen when running the report for certain languages:

 "An error encountered either due to invalid Template details or due to null Data Input Stream".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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