Service Request Charges Report Gives Invalid Template Error
Last updated on MARCH 08, 2017
Applies to:Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 31-Jul-2014***
When running the Service Request Charges report from the Service Request Charges tab, the following error is seen when running the report for certain languages:
"An error encountered either due to invalid Template details or due to null Data Input Stream".
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