When Customer Is Created, Order_type_id And Primary_salesrep_id Are Deleted
(Doc ID 788283.1)
Last updated on JULY 13, 2020
Applies to:Oracle Receivables - Version 126.96.36.199 to 188.8.131.52 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.
On 11.5.10 in Production:
When attempting to create a new customer, the following error occurs.
The order_type_id and primary_salesrep_id are deleted
Expect to have the correct values
The issue can be reproduced at will with the following steps:
1. Go to Receivables Responsibility
2. Go to Customers \ Standard
3. Create a new customer
4. Review the data
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