Unable to Re-Publish a Project Workplan as it has 'Stuck In Process' PUP Code (Doc ID 788616.1)

Last updated on JUNE 10, 2022

Applies to:

Symptoms

The workplan cannot be re-published.

On the Workplan page, it seems as though the PRC: Process Structure Updates concurrent process is still running.

The user message on the workplan page states:

1. Publication of a workplan version is in progress. Until it publishes, you cannot make changes to the workplan structure
2. View Concurrent Process - select to view the status of the process.

The PRC: Process Structure Updates concurrent process stopped with the following completion text message (or a similar message indicating that it did not complete):

Concurrent program returned no reason for failure.

This indicates that the process stopped and returned but did not identify the cause of failure.

As a result of these messages, the republish button on the Workplan page is not displayed and the user cannot resubmit the process.

Cause

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