"Failed! Pair is not valid to combine." Error When Attempting to Merge Two Shipments (Doc ID 788773.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Operational Planning - Version: 5.5.05 to 5.5.05.04
This problem can occur on any platform.

Symptoms

-- Problem Statement:

When attempting the merge of two shipments together where one or both of the original shipments were using Preferred Rates, they are failing to merge and the following error message is found in the MultistopDetails logs:

"Failed! Pair is not valid to combine."

-- Steps To Reproduce:
1. Create two shipments using Preferred Rates.
2. Navigate to Transportation Planning and Execution -> Shipment Management -> Buy Shipments.
3. Search for the above shipments.
4. Select both and Actions -> Change Shipment Route -> Merge Shipments.
5. Click on "Optimize" button.

Notice the shipments failed to merge. Viewing the MultistopDetails logs shows the following failure:

"Failed! Pair is not valid to combine."

Cause

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