Adjustments Issue: When Approving Adjustments Using a Multi-Org Responsibility, Error is Raised: APP-AR-11526: arp_process_adjustment.update_adjustment exception: ORA-20001: (Doc ID 788889.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.0 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
FORM:ARXTWADA.FMB - Approve Adjustments


Symptoms

When attempting to approve adjustments created in other operating units from a Multi-Org Access (MOAC) responsibility, the following error occurs:

ERROR
-----------------------
APP-AR-11526: arp_process_adjustment.update_adjustment exception: ORA-20001:

The debug log shows the Error:
ORA-28115: policy with check option violation

Steps To Reproduce:
Responsibility: Receivables Manager (this responsibility needs to have access to multiple Orgs)
Navigation: Control > Adjustments > Approve Adjustments

Pick an adjustment to approve and the error is raised

Cause

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