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Bulk Planning Ignores Special Service Requirement of an Intermediate Location (Doc ID 789066.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.
This problem can occur on any platform.


- Problem Statement:

A Special Service is applied to a location used as an intermediate location in shipment planning (e.g. a Pool Location). When a shipment is created for an order using this location, rates for carriers that do not include this Special Service are being considered.

Expect that when applying a special service to a rate offering and location that only that Service Provider will be selected.

- Steps To Reproduce:

The issue can be reproduced at will with the following steps:

1. Navigate to Contract Rate and Management > Power Data > Rates and Codes > Special Service Codes
2. Create 'New' Special Service Code
3. Apply Special Service Code to applicable Rate Offerings and Locations




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