WEBADI Cannot Create Excel Spreadsheet - Create Document Just Hangs (Doc ID 789122.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Applications Desktop Integrator - Version 11.5.10.2 and later
Oracle Web Applications Desktop Integrator - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 25-Jul-2014***

Symptoms

Happens on both R11i and R12.0.4

Worked on Excel 2003 on another machine but not on this one with Vista, it just hangs.

Steps:

Navigate to Desktop Integrator >
Create Document >
General Ledger Journals >
Excel 2003 (even though using Excel 2007) >
select layout >
Next >
Create Document >
then the following form opens up but never completes:

Processing: Create Document
Do not close this window until processing completes.

Cause

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