Cannot Close / Mass Close EAM Work Orders: "There is an open Requisition or Purchase Order attached to this job/schedule." with PR in Finally Closed Status (Doc ID 790424.1)

Last updated on JULY 03, 2016

Applies to:

Oracle Enterprise Asset Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

While trying to close Enterprise Asset Management (EAM) Work Orders through Close Work Order Form and Maintenance Workbench > Mass Close, the following error occurs:

"APP-WIP-25309: There is an open Requisition or Purchase Order attached to this job/schedule."


The issue can be reproduced at will with the following steps:
1. Create Work order and release it.
2. Create a Purchase Requisition and associate the work order number
3. Approve the Requisition
4. Complete the Work order
5. Finally Close the Approved Requisition
6. Try to close the EAM work order through Close Work Order Form or Maintenance Workbench > Mass Close.

Cause

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