My Oracle Support Banner

11i: Rejected Users Are Still Active In FND Form (Doc ID 790434.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Test:

After CRM Admin rejects the user, user is still active in the EBS Define User form.

EXPECTED BEHAVIOR
Expect to see user's record inactivated (with end-date populated) or the user record removed completely.

STEPS

The issue can be reproduced at will with the following steps:

1. A Business User registers in iStore
2. CRM Admin logs in CRM HTML Adminstrator UI
4. Users > Pending Approvals
5. Reject user (if not meet some company guidelines)

BUSINESS IMPACT
The issue has the following business impact:
Causes additional overhead on the sysadmins in manually identify and clean up all the rejected users.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.