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Unable To Create Party Relationships in Relationship Manager (Doc ID 790615.1)

Last updated on JUNE 22, 2018

Applies to:

Oracle Trading Community - Version 12.0 and later
Oracle Customers Online - Version 12.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Release 12.0, When attempting to create a Party Relationship in Relationship Manager, the following error occurs:

Error Page: You have encountered an unexpected error. Please contact the System Administrator for assistance.

Set the profile :
1. FND: Diagnostics at the Responsibility level = YES
-> Restart the Apache
-> Reproduce the problem and click here -> Details to see the exception details will now appear on screen


The java stack shows the following

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.server.OAPlsqlViewObjectImpl.callAPI(OAPlsqlViewObjectImpl.java:196)
at oracle.apps.ar.hz.relman.server.HzRmRelVOImpl.callAPI(HzRmRelVOImpl.java:75)
at
oracle.apps.fnd.framework.server.OAPlsqlViewObjectImpl.beforeCommit(OAPlsqlViewObjectImpl.java:430)
at oracle.jbo.server.DBTransactionImpl.commitInternal(DBTransactionImpl.java:2009)
at oracle.jbo.server.DBTransactionImpl.commit(DBTransactionImpl.java:2173)
at oracle.apps.fnd.framework.server.OADBTransactionImpl.commit(OADBTransactionImpl.java:690)
at oracle.apps.ar.hz.relman.webui.HzRmCreateRelCO.processFormRequest(HzRmCreateRelCO.java:160)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:815)
at
oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper
.java:382)

Cause

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In this Document
Symptoms
Cause
Solution
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