Knowledge Management: Errors Running Synchronization Concurrent Programs (Doc ID 790852.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Knowledge Management - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Oracle Teleservice - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 18-Sep-2014***


Symptoms

Received errors when executing the Knowledge Management Synchronization concurrent programs.

Knowledge Management Solution Index Synchronization:

do_create: cs_kb_sets_tl_N3 :Execution failed due to unexpected error.
ORA-29855: error occurred in the execution of ODCIINDEXCREATE routine
ORA-20000: Oracle Text error:
DRG-10700: preference does not exist: APPS.CS_KB_COMPOSITE_ELES

Knowledge Management Category Index Synchronization:

do_create: CS_KB_SOLN_CAT_TL_N1 :Execution failed due to unexpected error.
ORA-29855: error occurred in the execution of ODCIINDEXCREATE routine
ORA-20000: Oracle Text error:
DRG-13009: multi lexer preference does not have a DEFAULT sub lex

Knowledge Management Statement Index Synchronization:

do_create: cs_kb_elements_tl_N2 :Execution failed due to unexpected error.
ORA-29855: error occurred in the execution of ODCIINDEXCREATE routine
ORA-20000: Oracle Text error:
DRG-10700: preference does not exist: APPS.CS_KB_ELES

Knowledge Management Forum Messages Index Synchronization:

do_create: cs_forum_messages_tl_n4 :Execution failed due to unexpected error.
ORA-29855: error occurred in the execution of ODCIINDEXCREATE routine
ORA-20000: Oracle Text error:
DRG-10700: preference does not exist: APPS.CS_FORUM_MESG_ELES

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms