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When Trying To Calculate Rates on a Shipment as Work (SAW) a Null Pointer Exception is Seen (Doc ID 790902.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.03 to 5.5.03.06
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.03, When attempting to Rate a Shipment As Work, the following error occurs:
The same issue happens when trying to change service provider as well
ERROR
java.lang.NullPointerException:

java.lang.NullPointerException:
at
glog.business.rate.rateservice.RateServiceSession.calculateStartTime(RateSer
viceSession.java:1010)
at
glog.business.rate.rateservice.RateServiceSession.calculateServiceTime(RateS
erviceSession.java:1626)
at
glog.business.rate.rateservice.RateServiceSession.calculateRateService(RateS
erviceSession.java:1277)

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create an Shipment As Work
2. try to rate the shipment and see that the rating is not successful
3. The logs show a NullPointerException


Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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