Some Batches Fail With "ORA-31011: Xml Parsing Failed" Error (Doc ID 791003.1)

Last updated on NOVEMBER 19, 2014

Applies to:

Oracle Payments - Version 12.0.5 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.
Oracle iPayment - Version: 12.0.5
Checked for relevance on 23-Dec-2013.


Symptoms

-- Problem Statement:
Create Settlement Batches program error out with following error in request log.

java.sql.SQLException: ORA-31011: XML parsing failed
ORA-06512: at "APPS.IBY_FNDCPT_EXTRACT_GEN_PVT", line 356
ORA-06512: at "APPS.IBY_EXTRACTGEN_PVT", line 136
ORA-06512: at line 1
....
The Stack Trace is -
oracle.apps.iby.exception.DatabaseException: IBY_31011
at oracle.apps.iby.database.DBWrapper.raiseDBException(DBWrapper.java:205)
at oracle.apps.iby.database.DBWrapper.raiseDBException(DBWrapper.java:218)
at oracle.apps.iby.engine.ExtractGenerator.createExtract(ExtractGenerator.java:89)
at oracle.apps.iby.engine.ExtractGenerator.createExtract(ExtractGenerator.java:56)
at oracle.apps.iby.payment.proc.BatchCCPayment.closeBatch(BatchCCPayment.java:832)
at oracle.apps.iby.scheduler.SchedBatchClose.schedPmt(SchedBatchClose.java:438)
at oracle.apps.iby.scheduler.Scheduler.doProcess(Scheduler.java:320)
at oracle.apps.iby.scheduler.Scheduler.init(Scheduler.java:417)
at oracle.apps.iby.scheduler.SchedInitiator.runProgram(SchedInitiator.java:207)
at oracle.apps.fnd.cp.request.Run.main(Run.java:157)

Create Settlement Batches program is not erroring out all the time though. Only some of the time.

Cause

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