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Outbound Emails are failing with 'Connection timed out at com.sun.mail.imap.IMAPStore.proto' (Doc ID 791125.1)

Last updated on OCTOBER 31, 2023

Applies to:

Oracle Email Center - Version 12.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.


The Email Center Download Process fails even after being restarted.

Outbound emails also fail.

The Download Processor generates the following Error Messages:

-- Steps To Reproduce:

(R)   System Administrator
(N)  Oracle Applications Manager/Site Map/Generic Services


Email Center Download Processor - Normal Mode

Start the Download Processor.

(R) Email Center Administrator
(N) Monitoring/Download Processor

Monitor Download processor page - shows error


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