R12 - Error 'No field listener is registered to resolve field $PROFILE$.ORG_ID' When Navigating To Customer Sites In Customers Screen (Doc ID 791190.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

When browsing through the Site Details of a customer in Customers screen, the following error is encountered:

"Error
No field listener is registered to resolve field $PROFILE$.ORG_ID referenced by the flexfield
with application short name AR and name RA_SITE_USES_HZ. Please contact your system administrator"


The issue only happens in Production.
The issue does not happen in the two R12 CRP Test instances.

Steps to reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Customers
-Query an existing customer
-Click on Customer Name
-Click on the Site Details button. The error appears.

Cause

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