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Field Service Technician Portal Options To Assign SRs: What Do They Mean? (Doc ID 793003.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Field Service - Version to [Release 11.5]
Information in this document applies to any platform.


Resp: Field Service Technician Portal

Choose the assignment strategy for the SR by selecting the appropriate radio button.
The options are: 'Automatically Assign', 'Assign to my Group', 'Assign to me' and 'my Group'.

What do all these options mean?


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