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What Transaction Type Controls Determine Whether A Warranty Is Created For A Serviceable Product? (Doc ID 793176.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Oracle Installed Base - Version 11.5.10 and later
Information in this document applies to any platform.


What transaction controls determine whether a Warranty is created for a Serviceable Product that is shipped to a customer?

1.  Create a sales order.
2.  Create an order line for a serviceable product.
3.  Ship the product. Under what circumstances is a warranty created?


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