What Transaction Type Controls Determine Whether A Warranty Is Created For A Serviceable Product?
(Doc ID 793176.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Service Contracts - Version 11.5.10 and later
Oracle Installed Base - Version 11.5.10 and later
Information in this document applies to any platform.
What transaction controls determine whether a Warranty is created for a Serviceable Product that is shipped to a customer?
1. Create a sales order.
2. Create an order line for a serviceable product.
3. Ship the product. Under what circumstances is a warranty created?
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