My Oracle Support Banner

OEXOEORD: Cannot get 'Buy X Number Of Items And Get X Number Of Items Free To Work As Needed (Doc ID 794013.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Oracle Advanced Pricing - Version 11.5.10.2 to 12.2.3 [Release 11.5 to 12.2]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders


Symptoms

Note: In the images bellow and/or the attached document, user details / company name / address / email / telephone number represents fictitious sample (based upon made up data used in the Oracle Demo Vision instance).
Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

-- Problem Statement:
On 11.5.10.2 in Production:
Find that you are entering a sales order of 100 bags and you want the application/promotiomal
modifier of buy one, get one free code to look at the sales order quantity and have the
promotional quantity of 100 bags given free but despite the ordered quantity of 100 bags as it
stands now, the application is still only showing the promotional item of 1 free and not 100 free.

For example, if they order 50 bags, should get 500 free items.

In addition, we also want to have minimum order quantity of 2, and then only we will give our
customers 'Buy X Get X'.

EXPECTED BEHAVIOR
Expect that if the ordered quantity on the sales order = 100 bags then the promotional modifier
of "buy one Get one free" would look at the ordered quantity and show that the customer would get
100 bags free

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Enter sales order for more than one quantity
3. Promotional modifier still only shows that there is only one quantity free


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.