Transactions Workbench The Instrument Number Is Not Displayed (Doc ID 795812.1)

Last updated on JANUARY 22, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions


Symptoms

The Transaction workbench is not displaying the 'Instrument Number' for Direct Debit customers
when scrolling through existing customer transactions.


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Transactions > Transactions

  1. Select transaction for existing Direct Debit customer and the 'Instrument Number' is not
    displayed on the screen
  2. When scrolling through to the next record the Instrument Number is
    again missing.
  3. If you 'Select Instrument' from LOV and 'apply' then the Instrument is displayed if the
    value has been changed, otherwise it is blank.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms