My Oracle Support Banner

java.lang.NullPointerException While Deleting the Sell Shipment Using Trash Icon In Order Release Search Screen. (Doc ID 795853.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Transportation Management - Version 5.5.04.01 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04.01 in Production:
When trying to delete the Sell shipment using the trash icon for an Order release search screen, Null pointer exception error occurs

ERROR
java.lang.NullPointerException

java.lang.NullPointerException
at glog.webserver.util.Producer.getPkFromChild(Producer.java:551)
at glog.server.producer.ProducerBean.createMasterElementRemote(ProducerBean.java:56)
at glog.server.producer.ProducerServerSideEJBWrapper.createMasterElementRemote(ProducerServerSideEJBWrapper.java:32)
at glog.server.producer.producer_Producer_e10675_EOImpl.createMasterElementRemote(producer_Producer_e10675_EOImpl.java:100)
at glog.server.producer.producer_Producer_e10675_EOImpl_WLSkel.invoke(ILweblogic.rmi.spi.InboundRequest;Lweblogic.rmi.spi.OutboundResponse;Ljava.lang.Object;)Lweblogic.rmi.spi.OutboundResponse;(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:477)
at weblogic.rmi.cluster.ReplicaAwareServerRef.invoke(ReplicaAwareServerRef.java:112)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:420)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:415)
at weblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:27)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)


The issue can be reproduced at will with the following steps:
1. Login as ADMIN user
2. Go to order release finder
3. Run a query to get a results list
4. For a particular release, click on the + to get the tree view of related objects.
5. Click on the trash can next to a SELL shipment (may have to search a bit to find a release with a corresponding SELL shipment).
6. Observe the java error (which shows up only in glog.web.log on the web server, by the way).



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.