java.lang.NullPointerException while deleting the sell shipment using trash icon in order release search screen. (Doc ID 795853.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.04.01
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04.01 in Production:
When trying to delete the Sell shipment using the trash icon for an Order release search screen, Null pointer exception error occurs

ERROR
java.lang.NullPointerException

java.lang.NullPointerException
at glog.webserver.util.Producer.getPkFromChild(Producer.java:551)
at glog.server.producer.ProducerBean.createMasterElementRemote(ProducerBean.java:56)
at glog.server.producer.ProducerServerSideEJBWrapper.createMasterElementRemote(ProducerServerSideEJBWrapper.java:32)
at glog.server.producer.producer_Producer_e10675_EOImpl.createMasterElementRemote(producer_Producer_e10675_EOImpl.java:100)
at glog.server.producer.producer_Producer_e10675_EOImpl_WLSkel.invoke(ILweblogic.rmi.spi.InboundRequest;Lweblogic.rmi.spi.OutboundResponse;Ljava.lang.Object;)Lweblogic.rmi.spi.OutboundResponse;(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:477)
at weblogic.rmi.cluster.ReplicaAwareServerRef.invoke(ReplicaAwareServerRef.java:112)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:420)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:415)
at weblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:27)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)


The issue can be reproduced at will with the following steps:
1. Login as ADMIN user
2. Go to order release finder
3. Run a query to get a results list
4. For a particular release, click on the + to get the tree view of related objects.
5. Click on the trash can next to a SELL shipment (may have to search a bit to find a release with
a corresponding SELL shipment).
6. Observe the java error (which shows up only in glog.web.log on the web server, by the way).



Cause

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