Report Manager Fsg Drilldown Page Is Not Working - 'Process in progress' (Doc ID 795998.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Report Manager - Version: 12.0.5 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

Release 12 --
Cannot perform drilldown in FSG, when trying to drilldown page is opened with 'Process in progress'
but Account Analysis window never opened.

FSG drilldown from all reports submitted via Reports Manager is not working. The page is hanging
and and displays that the "Process is in Progress"


Apache Server has been bounced in Production but issue still remains.

Steps to Reproduce Problem
Navigate to Reports Manager responsibility> Financial Reports template Editor.
Create new template which is Drilldown enabled>Upload Template
Navigate to submit FInancial Report:
Financial Report Submission>Enter Pubslishing parameters,repository, etc, and submit the report
View/Publish the Report in Excel
Click on a specific balance item on the report to drilldown o the balances
Peforming Financial Statement Generator Drilldown page appears>
Page hangs with "process is in Progress" and does not launch the account analysis form


.

Cause

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